Overview

Welcome to palmER AI Suite

You know the scenario: 20 charts to finish, it's 4 AM, and you're trying to document the subtle clinical reasoning behind why it was safe to discharge that elderly dizzy patient from six hours ago. Or it's peak hours, the waiting room is full, and you're spending more time with the EMR than actually treating patients.

palmER AI Suite transforms emergency department documentation by combining clinical intelligence with AI technology built specifically for the high-stakes, time-pressured environment of emergency medicine.

What palmER does:

• Cuts documentation time by 50-60% without sacrificing quality
• Generates defensible, billing-optimized notes that demonstrate your clinical reasoning
• Provides instant clinical guidance integrated directly into your workflow
• Creates medico-legally sound documentation that protects your practice

This is not another administrative tool built by people who don't understand emergency medicine. This is built by emergency physicians who live the same reality you do.

The Problem We're Solving

Modern emergency medicine has a documentation problem:

Time Crisis: Emergency physicians spend 2-3 hours per shift on documentation - time that could be spent providing patient care or actually going home at the end of a shift.

EMR Frustration: Electronic medical record systems are designed for billing compliance, not clinical workflow. They're clunky, repetitive, and actively hostile to efficient documentation.

Cognitive Load: You're managing complex differential diagnoses, coordinating multi-specialty care, and making time-sensitive decisions - then expected to document everything in excruciating detail while the next patient's labs are already back.

Medico-Legal Risk: Generic templates and copy-paste documentation don't demonstrate clinical thinking. In a lawsuit, your note needs to show that you considered the right diagnoses and made sound clinical decisions.

How palmER AI Suite Solves This

palmER AI Suite provides specialized tools designed specifically for emergency medicine documentation:

Work faster: Purpose-built AI assistants that understand emergency medicine workflows and generate comprehensive documentation in seconds, not minutes.

Document smarter: AI that demonstrates your clinical reasoning, generates appropriate differential diagnoses, and ensures your notes support proper billing levels.

Protect yourself: Documentation that clearly shows your medical decision-making and clinical judgment, providing strong medico-legal protection.

Core Documentation Assistants

palmER AI Suite includes specialized AI assistants for each type of emergency medicine documentation:

MDM Assistant

Generate comprehensive medical decision-making documentation in seconds

• Paste your chart data, get a complete MDM note
• Automatically generates clinically appropriate differential diagnoses
• Demonstrates risk stratification and clinical reasoning
• Supports appropriate E/M billing levels

HPI Assistant

Create detailed, complaint-specific histories from brief clinical input

• Turn 1-2 sentences into a complete HPI
• Includes appropriate pertinent positives and negatives
• Adapts to your documentation style
• Saves 5-10 minutes per chart

Physical Exam Assistant

Generate focused, complaint-appropriate physical exam documentation

• Creates chief complaint-specific exams
• Includes relevant systems and findings
• Maintains professional, consistent documentation
• Eliminates generic copy-paste templates

Clinical Support Tools

Beyond core documentation, palmER AI Suite includes tools to enhance your clinical workflow:

palmEM AI Reference

Emergency medicine knowledge base integrated into your documentation workflow

• Ask any emergency medicine question, get instant evidence-based answers
• No more interrupting your workflow to search UpToDate
• Generate discharge instructions and patient education
• Access the same AI that powers the palmEM mobile app

ConsultER

Structure and script specialist consultations

• Generates organized consult presentations
• Ensures you communicate clinical urgency effectively
• Includes strategies for handling pushback
• Makes difficult conversations easier

Chart CheckER

Pre-sign-off documentation quality check

• Identifies documentation gaps before you sign
• Highlights billing optimization opportunities
• Flags potential medico-legal vulnerabilities
• Ensures your charts are defensible

Who Should Use palmER AI Suite?

palmER AI Suite is designed for clinicians who need to document complex medical decision-making in time-pressured environments:

Emergency Physicians: The platform was built by emergency physicians for emergency medicine workflows. Every feature reflects the reality of ED documentation.

Urgent Care Providers: Fast-paced patient turnover requires efficient documentation without sacrificing quality or defensibility.

Advanced Practice Providers (NPs, PAs): Whether working independently or alongside physicians, APPs benefit from documentation that demonstrates clinical reasoning and supports appropriate billing.

Hospitalists: High patient volumes and complex decision-making require documentation tools that work as fast as you do.

Healthcare Systems and Groups: Organizations benefit from improved documentation quality, billing optimization, risk reduction, and decreased clinician burnout.

If you're spending hours per shift on documentation or worried about the defensibility of your charts, palmER AI Suite was built for you.

Real-World Benefits

Time Savings: Reduce documentation time by 50-60%. That's 1-2 hours per shift back in your life.

Billing Optimization: Capture appropriate E/M levels consistently. The MDM Assistant ensures your documentation supports the complexity of care you're providing.

Medico-Legal Protection: Documentation that clearly demonstrates your clinical reasoning, differential diagnosis consideration, and risk stratification.

Reduced Cognitive Load: Let AI handle the tedious parts of documentation so you can focus on clinical decision-making.

Quality Improvement: Consistent, thorough documentation across all your charts without copy-paste shortcuts.

Better Work-Life Balance: Finish charts during your shift instead of taking work home. Actually disconnect when you leave.

Getting Started

Important: palmER AI Suite vs. palmEM AI

palmER AI Suite is a web-based platform accessed through your browser on desktop, laptop, or tablet. It's designed for comprehensive documentation at a workstation.

palmEM AI is a mobile app (iOS/Android) for quick reference and clinical guidance during patient care.

Both platforms include the palmEM AI Reference feature, but they serve different purposes in your workflow. Many users find they complement each other - use palmEM on your phone at the bedside, then palmER AI Suite at the workstation for documentation.

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